Confirm spend
Takes the stated number of credits from your balance and buys the extra reach.
If the message is not already working, we hold part of the spend back and refund it rather than burn it.
Read the cost, then confirm.
Credits
Credits are bought in packs and spent on extra reach. The price of every action is shown before you confirm.
You always know the cost up front, and unspent credits stay yours.
Check the cost before you confirm a boost.
Fans
Your fans in three groups: people who followed, people who gave you a way to reach them, and people paying you every month.
Growth on its own does not pay rent. This shows you which fans are one step away from becoming members.
Look at the middle group. Those are the people to write to next.
How close they are
Three groups: a follow, a way to contact them, and a monthly payment. Each one is a step closer.
The middle group is where your next income comes from. It is the only group worth working on today.
Write to the middle group. Ask nothing, just tell them something true.
Members
One row per paying member: what they pay, how long they have stayed, and what they opened last.
A handful of members who stay is steadier income than a spike of streams.
Write to the people who opened your last update. They are the ones listening.
Phone numbers
A list of phone numbers fans gave you on purpose, with their permission recorded next to each one.
A text always gets read. That only stays true if you never send one to someone who did not ask.
Send one short text about your next live session.
Reach more fans
Credits buy extra reach for a message or a live session. You buy them up front and spend them when you choose.
Paid reach is only worth it when the message is already working. We hold the spend back when it is not.
Send one message for free first. Boost it only if people opened it.
Send
Delivers your message on the channels you chose, then shows you who received it.
A message cannot be recalled once it is out, so it is worth reading once more first.
Read it aloud once, then send.
Send text
Sends one short message by SMS to the numbers with permission recorded.
Texts are the most personal thing you can send, so they are also the easiest to overuse.
Keep it under two lines, and send at most one a month.
What your numbers say
Four bands: your page, your platforms, your lives and your money. Tap any number to see where it came from and when it was measured.
A number you cannot trace is worse than no number. Anything we have not measured says so instead of showing a zero.
Pick a window, then tap the figure that surprises you.
Who received it
For every message, who it reached and who it did not.
If a message did not land, that is a delivery problem to fix, not a sign your fans stopped caring.
Check the failures. Usually it is one old email address.
Write to your members
Write once and send it to your members by email, in the app, or as a WhatsApp message you send personally.
This is the audience nobody can take away from you. No algorithm sits between your words and their phone.
Write two sentences about what you are working on and send it.